Reuben Gonzales

I was a first time customer to this highly recommended business and was extremely pleased with the service. I had a check engine light on my 2011 F-250 6.7l. Code was P02DB indicating an issue with #8 injector. Started searching for a facility to check the code and repair but that’s where the breaks were depressed HARD. Every facility, including the major dealerships in the valley, all told me it would be 4-6 weeks just to look at my truck. For various reasons or another each facility said “You’ve gotta get in line and wait”. A friend advised me to try “Strictly Diesel” I called and was advised it would be 3 weeks to have my truck seen which was much better than 4-6 weeks. Jackie, the service advisor was amazing and was able to answer all my questions and assured me she would keep me advised on what the technicians had found. I left my truck on a Thursday as scheduled and by Monday they called and said the code issue was more than likely a communication issue with the computer to which they reprogrammed the injector, tuned each injector and had my truck back to me on Monday. I was concerned that I might have an injector issue especially since I was planning a 3000 mile trip towing a trailer in the near future and expressed that concern with Jackie. I was told to drive the truck normally for a few hundred miles and if the code/ injector issue was going to happen again it would be pretty quick and before I was in the middle to nowhere. During this time Jackie called me to follow up with the service to the truck. So far no code and no issues. I can honestly say that I am very pleased with the service and even more pleased with the response and care this company has towards making sure the needs of the customer are met. You have made a new diesel owner a customer for life. Thank you.